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Delivery Policy

Delivery Methods:

In collaboration with logistics partners:

Home Delivery: Chunghwa Post, T-Cat Express (Taiwan Main Island, Taiwan Offshore Islands)
Convenience Stores: 7-Eleven, Family Mart (Taiwan Main Island, Convenience Stores in Offshore Islands)

Delivery Duration/Regions:

Home Delivery:
Delivery Time/ Approximately 2-3 days
Convenience Store Pickup:
Delivery Time/ Approximately 3-5 days

Shipping Instructions:

After placing an order (excluding the day of purchase), it will be shipped within approximately 2-5 working days, excluding holidays. Special orders will have separate shipping arrangements negotiated.
Delivery is scheduled from Monday to Friday.
During festive seasons or due to a surge in orders or unforeseen natural disasters, shipment may be delayed.
For "Home Delivery": Actual delivery will depend on the delivery route arranged by the delivery driver.
For "Convenience Store Pickup": Please be attentive to arrival SMS and collect the item within 7 days after arrival. Please avoid failing to collect without reason; any resulting shipping costs will be borne by the customer.